help center
Clear answers about AiCupid accounts, fictional Cupids, credits, billing, subscription changes, privacy, and saved media.
questions and answers
Start here before contacting support. Most account, billing, credit, privacy, and media questions are answered below.
AiCupid is an 18+ fictional AI Cupid chat website where signed-in users can talk with AI girlfriend, AI boyfriend, and hand-drawn Fantasy Cupid profiles. Each character has a distinct personality, backstory, style, and memory system for saved chats.
AiCupid requires an account before chat starts so messages, likes, profile choices, and memory can be saved safely. Signed-in base chat is unlimited, while credits or subscriptions unlock premium media features such as requested pictures, sent pictures, voice, and video upgrades.
No. AiCupid profiles are fictional AI Cupids. Public profile names, biographies, images, voice notes, videos, social-style handles, and romantic roleplay are created for AI entertainment and are not real dating profiles.
Yes. AiCupid includes anime-style Cupids with hand-drawn character art, manga-inspired personalities, cosplay energy, gamer traits, fantasy themes, and anime romance chat. Anime profiles are kept visually distinct from realistic human-style profiles.
Premium credits pay for Cupid AI Premium Actions such as requested pictures, sent pictures, together images, voice notes, video upgrades, and custom activation. Earned marketplace credits come from rewards and spend first on marketplace gifts, outfits, date packs, and memory perks.
Signed-in users get saved chat history and Cupid memory. The app can remember useful facts such as your name, interests, likes, hobbies, favorite profile, and relationship-style preferences so future AI Cupid conversations feel more personal.
Yes. The profile creator lets users build and save a fictional Cupid for free with quick-select choices for gender style, appearance, personality, hobbies, relationship type, politics slider, body type, and picture prompt ideas. Generating the first picture unlocks chat interaction for that custom Cupid.
AiCupid is for adults 18+ only. Users may not create, request, upload, or imply sexual or romantic content involving minors, real-person non-consensual content, illegal content, or policy-violating prompts.
Premium credits pay for Cupid AI Premium Actions: requested pictures, sent pictures, together images using your uploaded selfie, character voice messages, video upgrades, longer calls, and custom Cupid activation. The app shows credit costs before premium actions run.
AiCupid uses the PayPal API for monthly subscriptions, next-renewal plan changes, and one-time credit packs. Your billing page shows subscription status, credit balances, recent payment records, and plan-change options tied to your account.
Yes. If you already have an active subscription, you can choose a higher or lower tier from the billing page. PayPal asks you to approve the change, and the new price and monthly credits apply on your next renewal. Your current plan and remaining credits stay in place until then.
Billing statements will show "ArrowPay" Powered by PayPal. No credit card information is stored on this site. This keeps checkout clear while PayPal handles the payment flow.
Yes. Use the Cancel Subscription option on the billing page. You keep your account and any remaining premium credits; future monthly renewals stop after PayPal confirms cancellation. If you want a lower tier instead, choose Downgrade next renewal from the plan cards before cancelling.
AiCupid is not emergency support or professional care. If anyone is in immediate danger, call local emergency services. In the United States, call or text 988 or use 988 Lifeline chat for suicide or crisis support.
AiCupid media is designed for in-account preview and saved account history. Public download buttons are not provided for protected gallery media.
AiCupid stores account data, chat history, preferences, usage, credits, and generated media to run the service. Privacy choices, provider processing, retention, cookies, and deletion options are explained in the Privacy Policy.
Start with the questions on this Help Center page. If something still needs review, the support form is available lower on the page for login, billing, credits, PayPal, gallery, media, safety, or account issues.
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